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Industry Thought Leaders to Gather in Las Vegas for ParaFest ‘09 to Learn Industry Best Practices and Discuss Trends in Customer Service and Support

VIENNA, VA - August 29, 2008 - Parature, the global leader in on-demand customer service software, announced today that their fifth annual users’ conference, ParaFest ‘09 will be held April 28 - 29, 2009 at the Red Rock Casino, Resort & Spa in Las Vegas, NV. This innovative conference will allow Parature users from around the world to gain valuable knowledge from industry experts and thought leaders, while networking with colleagues and peers.

ParaFest ‘09 will feature hands-on, pre-conference training sessions led by Parature’s Professional Services team, and an exciting mix of case studies and best practices workshops led by Parature customers and other industry experts. Attendees will have the unique opportunity to exchange ideas, share industry insights and trends, and network with their peers as well as Parature executives and staff. Attendees will also take advantage of the popular Parature Solutions Center where they will meet with Parature experts to experience new product features and learn tips and techniques on how to further strengthen their investment in Parature Customer Service?�? software.

“We are thrilled to be bringing our customers, partners, employees and other industry experts back together in Las Vegas for ParaFest ‘09,” stated Duke Chung, Parature CEO and President. “ParaFest provides our customers with the opportunity to share some of the most innovative discussions about customer service issues in the business and is just another example of how Parature continues to deliver the innovation and leadership that the industry and our customers have come to expect from us.”

Parature is seeking customer support experts and industry thought leaders who want to share their Parature Customer Service software and industry knowledge with users attending the conference. Session proposals are being accepted online until Friday, October 17, 2008.?�?�?�?�

Attendees registering for ParaFest ‘09 by December 31, 2008 will receive a $200 discount off of the regular rate. Please visit www.parafest.com for registration and additional information.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic,
on-demand software enables organizations to get up and running quickly, easily and efficiently.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit www.parature.com.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

About ParaFest
Every Spring Parature hosts an annual forum for some of the most innovative discussions about customer service issues in the industry. ParaFest?�? has become a popular, “sold-out” event for Parature customers from every corner of the world and every industry to come together to share ideas and learn how to further strengthen their Parature investment. Parature executives, along with customer service and product experts on the front lines, international authorities and authors share insights and trends, and discuss best practices and emerging issues.

Media Contact:
Dayna Tenorio
571.730.6241
dtenorio@parature.com

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[Via PRWeb: Technology]