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LiveTime’s ITIL Service Desk simultaneously delivers English or Spanish based upon the clients operating system.

Newport Beach, CA (PRWEB) September 2, 2008 — LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk software, today released a new version of its best practice service and support solution for both English and Spanish. This new version allows the simultaneous delivery of multiple languages based upon the users operating system. While the current edition supports both English and Spanish, future editions will support other languages as part of the core product. LiveTime is also currently available in language specific editions, including Nordic, French, Turkish, Japanese and Chinese (Simplified).

???The addition of Spanish as core language component provides LiveTime customers with access to over 400 million Spanish speaking individuals across 25 nations, including Spain, Mexico, Central and South America. As the world’s second most-spoken language and with over 12% native speakers in the United States alone, LiveTime customers can deliver the same level of service and support excellence that English speakers currently enjoy.

LiveTime continues to expand its global reach and appeal to large enterprises with its integrated approach to ITIL best practices, open standards, intuitive interface and embedded Configuration Management Database (CMDB). LiveTime is available as a virtual appliance, hardware appliance, software as a service (SaaS) and traditional server software, servicing more than 10 million users around the globe.

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com.

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[Via PRWeb: Technology Enterprise Software]