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What is an Autodialer?
What exactly is an autodialer?
An autodialer is a computer program that specifically allows a large number of phone calls to be made to a selected list of preprogrammed phone numbers. The recipients of the phone calls can then listen to a personalized prerecorded message and may be given choices to be connected to a live person or select other choices that will allow them to get more information based on their selection. One way to look at it is kind of like a reverse answering machine, except it has many more features and takes a proactive role in helping a business to grow.
What types of businesses can benefit from an autodialer?
Almost any type of business can receive benefits from using an autodialer program. Any business or organization from telemarketing to mortgage brokers to mom and pop operations, their salespeople can qualify their leads without ever lifting a finger. Only customers who are truly interested in their products or services will ever reach them on the phone which means a decrease in stress and an increase in productivity. Other business including non-profit organizations such as churches or charities as well as election campaigns can also benefit. Thousands of potential donors can be reached with a heartfelt message and can be directed to volunteers who can take their pledge or can be given information about a politician’s platform that may affect their voting decision. Doctor’s offices can remind patients of their appointments while office personnel are free to service patients and keep records in order. These are just a few examples and the possibilities are almost endless.
What features should you look for in an autodialer?
You will want to find an autodialer that can be used with either landlines or VoIP services such as Skype. This allows flexibility in choosing your service provider and the option to switch to a more affordable service. You will also want an autodialer that is flexible and will allow you many options including recording numerous personal messages, having multiple selections for the call recipient such as listening to more information or being transferred to a live person. An autodialer that can distinguish between a live voice and an answering machine is also a great benefit and will allow you to tailor your message to the appropriate circumstance. Another good feature is the ability to automatically redial for busy numbers and even reschedule calls that are not answered or completed. This helps to ensure you are reaching the maximum number of customers.
Summary
An autodialer is a great tool for almost any business. From sales offices to doctor’s offices, the ability to spend less time on the phone and more time being productive is a great way to save time and money. Finding an autodialer with lots of customizable choices and high-tech features can greatly increase the success of any business. Using the best automated phone software from a company such as Voicent and low cost VoIP service from a company like Skype can significantly reduce costs while increasing productivity.
About the Author
Ray Subs is a public relations consultant that works with Voicent. More information about Voicent and Autodialers can be found at http://www.voicent.com/autodialers.php?a=8243
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Monday, October 13th, 2008 at 11:00 am under
